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RFID DISCOVERY SESSION AND ON-SITE SCOPING “UNDERSTANDING YOUR CHALLENGES”
The scoping stage is all about listening to the customer’s needs, challenges and business objectives. During our detailed On-site scoping sessions, our experienced Solution Consultants will talk through your current processes to better understand your business requirements. Designing a tailored RFID solution involves many factors, ensuring it meets your unique requirements while staying within budget. Our scoping service will help you discover the full potential of RFID technology, showcasing what’s possible and how it can enhance your business operations.
We gather the necessary information to create a comprehensive RFID Solution Design Proposal (SDP). This document outlines the findings from the scoping phase and provides an estimated cost for implementation of the solution.
SOLUTION DESIGN AND PROOF OF CONCEPT “WE LISTEN, UNDERSTAND AND ADVISE"
Our expert Solutions Architects validate the Solution Design Proposal through thorough on-site testing of various passive RFID tags, RFID readers, antennas, and RFID-enabled handheld devices as part of a Proof Of Concept. The outcome of these tests are compiled into a detailed Solution Design Document (SDD), which summarizes the test results, and provides a complete technical solution tailored to your specific requirements.
The Solution Design Document recommends the full end to end RFID solution including preferred RFID Passive tags, antenna’s, printers, readers (fixed and/or mobile) that will deliver your desired business benefits and the full costs broken down into an easy-to-understand quote (Hardware, installation/testing, Integration, training and On-going support).
Our experienced Solution Consultants will work with you to define the potential business benefits that the solution will deliver which can then be used to calculate the Return on Investment (ROI) and create a comprehensive Capital Business Case.
INSTALLATION SERVICES “MAKING THE HARD WORK EASY”
Our experienced RFID Implementation Engineers collaborate with on-site teams, third-party network, and power installers to fully install, configure, and commission your RFID solution.
Following the agreed Solution Design Document (SDD), we ensure seamless implementation of your RFID project. We also coordinate with your chosen RFID software vendors to verify that all readers are operational and providing accurate location data.
INTEGRATION “GETTING YOU CONNECTED”
Our engineers engage in rigorous testing protocols to validate integration, ensuring that data is accurately captured and transmitted between systems. We also provide technical support throughout the implementation process, addressing any challenges that arise to ensure a smooth integration. By focusing on these technical details, we enable our clients to achieve seamless operation and maximize the effectiveness of their RFID systems.
RFID GO-LIVE AND TRAINING “MAKING USER ADOPTION SIMPLE”
Throughout the implementation, our engineers will collaborate closely with your site teams, offering hands-on training and support to up skill and educate them on all aspects of the RFID solution. We provide both on-site and remote training, along with comprehensive guides for troubleshooting common issues and maintaining the RFID infrastructure.
Your Go-Live is managed in phases to ensure a seamless transition into business-as-usual running
ON-GOING SUPPORT AND DEVICE MANAGEMENT “BEING THERE WHEN THINGS GO WRONG, BECAUSE THEY WILL”
We understand that issues can arise, and we offer flexible, ongoing technical support tailored to various levels of technical expertise. Our support services are designed to meet your specific business needs, ensuring your new RFID solution causes no impact to your daily business operations. Being able to remotely manage your RFID estate ensures minimum downtime.