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1. Virtual Discovery Session
1. Virtual Discovery Session
1. Virtual Discovery Session
Our Solution Consultants will collaborate with you to thoroughly understand your requirements and provide detailed explanations of how we can address your current business challenges.
2. On-site Discovery Session
1. Virtual Discovery Session
1. Virtual Discovery Session
Our Solution Consultants will assess your current business challenges and present a high-level solution proposal, along with an initial quotation, to help you forecast project costs and define the scope.
3. Proof Of Concept
1. Virtual Discovery Session
4. On-Site Solution Design
Based on the findings from the on-site discovery session, our engineers will conduct a Proof of Concept to identify the strengths and limitations of the proposed solution. This allows us to provide informed recommendations on the appropriate hardware needed for successful implementation.
4. On-Site Solution Design
6. Implementation & Integration
4. On-Site Solution Design
Once we have confirmed the appropriate hardware and configuration for your solution, we will conduct a more in-depth review of your business processes. This review will identify any missed opportunities for improvement and highlight potential challenges that may need to be addressed. We will provide a Solution Design document that serves as the foundation for the overall solution and outlines the criteria for a pilot program. Additionally, a low-level quotation for the proposed solution will be included.
5. Pilot
6. Implementation & Integration
6. Implementation & Integration
Once the Solution Design Document and quotation are accepted, our engineering team will implement the pilot solution. This pilot will operate over an agreed-upon timeframe and will be evaluated against predefined success criteria.
6. Implementation & Integration
6. Implementation & Integration
6. Implementation & Integration
Upon successful completion of the pilot and achievement of the agreed success criteria, our engineering team will proceed with the full roll out of the solution across your project. Collaborating with the recommended estate management teams and ISVs, we will provide regular project updates to ensure adherence to the agreed-upon timelines.
7. Training
8. Ongoing Support and Device Management
7. Training
During the implementation phase, we will collaborate with the respective users and project owners to educate them on maximizing the benefits of adopting RFID. Our diverse skill set allows us to provide training tailored to various technical abilities, offering both one-on-one sessions and multi-user training days
8. Go Live
8. Ongoing Support and Device Management
7. Training
Once the solution is operational and all implementation work and training are complete, we will assist the customer in planning a phased go-live to ensure minimal disruption to current business-as-usual (BAU) processes.
8. Ongoing Support and Device Management
8. Ongoing Support and Device Management
8. Ongoing Support and Device Management
Once the go-live is complete, our engineers will be available to address any technical issues or questions promptly. We have the capability to remotely manage your RFID reader estate, ensuring that any potential issues are resolved quickly and have minimal impact on your operations.