Privacy Policy

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Privacy Policy

Last Updated: 15/07/2024

Introduction  

RFIDX (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.RFIDX.co.uk, including when you book appointments or download PDF documentation. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the website.

1. Information We Collect

We may collect the following types of information when you use our website:

1.1 Personal Information  

When you register on our website, book an appointment, download documentation, subscribe to a newsletter, or fill out a contact form, we may collect personal information such as:  

- Name  

- Email address  

- Phone number  

- Appointment details (date, time, service)  

- Appointment address details  

- Billing and shipping address (if applicable)  

- Payment information (if required for services)

1.2 Automatically Collected Information  

When you visit our website, we may automatically collect certain information about your device and browsing habits, including:  

- IP address  

- Browser type and version  

- Pages you visit and the time spent on those pages  

- Referring/exit pages  

- The type of files you download, including PDFs

1.3 Cookies  

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that store information on your computer or device. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website, such as booking appointments or downloading files.

2. How We Use Your Information

We may use the information we collect for the following purposes:  

- To process transactions and fulfill orders  

- To schedule and manage appointments  

- To send you updates, marketing materials, and newsletters (you can opt out at any time)  

- To provide access to PDF documentation and other downloadable resources  

- To improve our website and customer service  

- To respond to inquiries and provide customer support  

- To analyze website traffic and usage trends  

- To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for:  

- Service providers who assist in operating our website, processing payments, providing downloadable content, and booking appointments (e.g., payment processors, hosting providers, calendar services).  

- Legal requirements: We may disclose information if required to do so by law or in response to legal requests such as a subpoena, or if we believe it is necessary to protect the rights, property, or safety of RFIDX or others.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:  

- Access the personal information we hold about you  

- Request the correction of any inaccurate or incomplete information  

- Request the deletion of your personal data  

- Object to the processing of your data or restrict its use  

- Withdraw your consent at any time, where we rely on consent to process your information

To exercise these rights, please contact us at info@RFIDX.co.uk.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing them with any personal information.

7. Booking Appointments

When you book an appointment through our website, we collect the necessary information to schedule and confirm the appointment. This may include your name, contact information, and appointment preferences. We use this information solely for managing your appointment and related services.

8. Downloading PDF Documentation

When you download PDF files or other documentation from our website, we may track the download activity to monitor the use of our resources and improve our services. This information is collected automatically and does not include personally identifiable information unless otherwise provided.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website, with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

Info@RFIDX.co.uk